To shop online, you have to:

1. Simply sign into your Amazon account and use the postcode checker above to see which stores are available in your region.

2. Book your delivery slots up to three days in advance.

3. Once you have completed your basket, proceed to checkout.

As mentioned earlier, the minimum spend for free delivery is £40, but this may change, so checking the current requirements on Amazon's website before placing an order is essential.

Amazon Fresh offers various delivery options with corresponding fees based on the order value. For orders above £15 and below £40, the minimum order value is set at £15. Customers can opt for a 1-hour delivery service for a fee of £7.00 or a 2-hour delivery service for £4.00.

If your order falls within the range of £40 and below £60, the minimum order value remains at £15.00, and the fees for delivery options decrease. 1-hour delivery now costs £5.00, while a 2-hour delivery is available for £2.00.

For orders exceeding £60, the minimum order value remains the same at £15.00, but there are significant savings on the delivery fees. 1-hour delivery costs only £3.00, and a 2-hour delivery is free, making it a cost-effective choice for larger orders.

You can use the convenient Alexa Shopping List, and Order Ahead features if you're an Alexa user. With Alexa, you can easily create shopping lists and order items ahead of time, saving you even more time during your grocery shopping experience. Please note that Order Ahead is currently limited to Amazon Fresh stores.

Innovative Amazon Fresh Stores

If you’re planning on some shopping in person, Amazon Fresh stores offer a range of innovative features to enhance your experience. The Amazon Dash Cart is a smart shopping cart that lets you skip the checkout line. 

Simply scan your items and pay as you go. Just Walk Out shopping is another groundbreaking feature that allows you to shop without waiting in checkout lines. Using your Amazon account and designated entry methods, you can browse the store, grab what you need, and leave effortlessly.

Amazon has also partnered with Morrisons and Co-op to offer customers more options for grocery delivery. Morrisons offers same-day Click & Collect groceries, allowing customers to order their groceries and track their order through the Amazon app. 

The best part is, there is no additional fee for Click & Collect orders above £30. This service is available in select regions and is subject to store availability.

Furthermore, Prime customers can enjoy free shipping on select delivery windows if the order is above the threshold (£40-£60). The local threshold for free delivery to Prime members is displayed at the top of the basket while building the order. 

However, if your order is below £40, a fee of £4 applies. If the order is above £40 but below £60, a fee of £2 applies.

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Should you encounter any issues or have questions about Amazon Fresh, their customer service team is ready to assist you. Here are some ways to get in touch:

Email Support: For general customer support inquiries, you can email [email protected]. Make sure to provide accurate details in your email for a prompt and comprehensive response.

Live Chat: Another convenient way to get in touch with Amazon UK's customer service is through their live chat feature. To access this option, go to the Amazon UK website's home page, click on Contact Us, and select the option for Amazon help chat. This will allow you to chat online with a representative who can assist you with your inquiries.

Chatbot: Amazon also offers a chatbot option where you can interact with an automated system to address your concerns. However, if you prefer to speak with a live person, you can type I want to speak to a human in the chat to connect with a representative directly.

Amazon Fresh Delivery Contact Number

To speak directly with an Amazon UK customer service representative, you can dial their phone number: 0800 496 2449. This number is available for general customer support inquiries.

Not sure if Amazon Fresh delivers to your area? Use the postcode checker on their website to verify delivery availability. Simply input your postcode, and it will tell you if Amazon Fresh can serve your location.

Does Amazon Fresh Deliver to My Area?

The availability of Amazon Fresh may vary depending on your location. Generally, Amazon Fresh is available nationwide in the UK. You can check their website or postcode checker for assistance if you are still determining.

You can find below the top delivery locations: