To shop online, you have to:

1. Go to waitrose.com or Waitrose app and select all items you wish to purchase

2. Complete your order and proceed to checkout choosing the method of payment you prefer

3. Book a time that suits you best for the home delivery or for you to collect at the store

Here's the scoop on Waitrose's minimum spend. For both home delivery and click & collect services, you need to spend a minimum of £40 on your groceries.

For home delivery, Waitrose offers convenient delivery to your door at a time of your choosing. However, delivery charges apply, and you must meet the minimum spend requirement of £40.

Alternatively, you can choose the click & collect service, where you can shop online and collect your groceries from any Waitrose store free of charge. Again, there is a minimum spend requirement of £40 for this service.

It's worth noting that these minimum spend requirements ensure that customers can make the most of Waitrose's delivery and click-and-collect services.

Entertaining/Food Made to Order items may require a specific number of notice days, so it is advised to contact Waitrose if such items are included in the order.

Order Process Overview: From Cart to Delivery/Pickup

• Review your shopping cart before proceeding to checkout.

• Apply promotions and vouchers for order discounts.

• Proceed to the checkout stage when satisfied with your order.

• At checkout, review and update delivery or pickup details if needed.

• Choose a preferred payment method and enter the necessary information.

• Receive an email with order details and delivery/pickup instructions upon order confirmation.

• If you selected home delivery, you may receive a tracking link.

• Be prepared to receive groceries on the selected delivery or pickup date and time.

• Home delivery: Waitrose delivery driver will bring the order to your doorstep.

  
  
  

  Store pickup: Collect your order from the designated pickup area or counter.

Discover the most popular grocery delivery brands in Cardiff/Caerdydd. Convenience at your front door, saving time every single day.

You can contact Waitrose customer service through various channels, including email, live chat, and social media. Here is an overview of the customer channels provided by Waitrose:

1. Email: You can email Waitrose customer service at [email protected]. You can also use the contact forms on the Waitrose website to contact the customer care team.

2. Live Chat: You can use the live chat feature on the Waitrose website to contact a customer care representative. The live chat feature is available from 8 a.m. to 10 p.m. on weekdays, 8 a.m. to 9 p.m. on Saturdays, and 9 a.m. to 9 p.m. on Sundays.

3. Social Media: You can contact Waitrose customer service through their social media channels, including Twitter and Facebook. The social media team is available from 7 a.m. to 10 p.m. on weekdays, 8 am to 10 pm on Saturdays, and 9 am to 7 pm on Sundays.

Waitrose Delivery Contact Number

Prefer the good old phone chat? You can also call Waitrose customer service at 0800 188 884. The phone lines are open from 8 a.m. to 10 p.m. on weekdays, 8 a.m. to 9 p.m. on Saturdays, and 9 a.m. to 9 p.m. on Sundays.

Who doesn't love a good deal? Waitrose often offers a variety of discount codes to provide customers with great savings on their shopping. These codes can range from discounts on specific items to savings on your entire shopping bill. 

It's always worth checking for these codes before you shop, as they can make a big difference to your final invoice. Here are some of the most recent offers:

• £5 off your first online shop on orders over £80.

• 50% off selected orders.

  
  
  

  Please note that these offers may be subject to change and may have certain terms and conditions.

You can check if Waitrose delivers to your area using the Waitrose delivery postcode checker. To use the checker, simply enter your postcode and select the type of delivery you want. You can choose from home delivery or Click & Collect.

Does Waitrose Deliver to My Area?

Visit the Waitrose website and enter your postcode, or use the location feature on the app to determine if delivery services are available in your area. 

And here's a neat little extra – Waitrose has teamed up with UberEats and Deliveroo to bring you same-day grocery delivery in selected areas. Quick and convenient, you can have your groceries in as little as 20 minutes.

To make the most of your Waitrose shopping experience, it is recommended to install the Waitrose & Partners app. The app is available for both iOS and Android devices. Here’s a step-by-step guide to downloading the Waitrose delivery app:

* Open the Google Play Store or Apple App Store on your mobile device.

• Search for Waitrose & Partners in the search bar.

• Click on the Install button to download and install the app.

• Make sure to grant the necessary permissions and follow any on-screen instructions that may appear during the installation process.

• Wait for the app to download and install on your device. You will see its progress on the app's icon on your home screen.

• Once the installation is complete, locate the Waitrose & Partners app on your home screen and tap its icon to open it.

• On the app's welcome screen, you will have the option to sign in using your existing credentials or create a new account within the app.

• Follow the on-screen instructions to set up your account or sign in.

• Remember to check for app updates periodically, as the features and requirements may change over time.

• You can now start using the Waitrose & Partners app for shopping, exploring offers, managing orders, and accessing other features.

You can find below the top delivery locations: