Gopuff delivery in Liverpool

Discover the ultimate convenience of same day grocery shopping with Gopuff

Have you ever wished for a convenient way to deliver everyday essentials to your doorstep? Look no further than Gopuff, the ultimate on-demand delivery service that has revolutionised how we shop.

With its promise of convenience and a wide range of available products, it has become a go-to solution for those moments when you suddenly crave or run out of household essentials.

Whether you're a fan of the service or curious about trying it, read on to discover everything you need to know about Gopuff and how it can make your life easier.

What is Gopuff?

GoPuff is an on-demand delivery service that brings groceries, alcohol, home essentials, and more right to your doorstep, or wherever you are, in just minutes. With the click of a button, you can order over 4,000 products from hundreds of locations and have them delivered in no time. It's the magic of GoPuff.

It's not just about food and drink, either. Gopuff offers a diverse range of products to cater to all your needs. From household essentials like paper towels and cleaning supplies to popular brand names like Ben & Jerry's ice cream and Tito's Vodka, Gopuff has it. They even prioritise local brands, allowing you to discover and support small businesses.

Gopuff delivery charges

The cost of using Gopuff depends on a few factors. Delivery fees begin at £2.49 for both weekday and weekend orders.

However, if you're a frequent user, you can join the Gopuff Fam and enjoy unlimited free delivery on eligible orders. It's a great way to save on delivery fees and maximise your Gopuff experience.

Gopuff discount codes

If you want to save money on your next order, Gopuff discount codes are what you need. These promotional codes can give you anything from free delivery to discounts on specific products or your entire order.

Watch for Gopuff UK discount codes online, and read the terms and conditions carefully to take advantage of these money-saving offers.

Where is Gopuff available?

GoPuff constantly expands its coverage and aims to reach as many cities as possible. If GoPuff is available in your city, you can tweet @gopuff and tell them where you'd like them to launch next. They always listen to customer feedback and will likely consider new locations based on demand.

As for now, Gopuff is Operating in England and Wales. Gopuff serves various locations such as Trent, Langley, Tyne, Stoke, Cross, Abbotts, Ashton, Barton, Callerton, Corley, Croydon, Hampton, Thames, Ealing, Middleton, and Stanton. Whether you need a last-minute grocery run or want to enjoy a relaxing evening with a drink, Gopuff has got you covered.

How does Gopuff work?

GoPuff operates 24/7 in many markets, ensuring you can order whenever needed. Even if you're up late, GoPuff is there to fulfil your cravings and provide the essentials you may have run out of.

Gopuff minimum spend

While there is no minimum order value, low-value baskets may incur a small order fee. It's important to remember this when placing your order to avoid surprises.

As Gopuff no longer accepts cash payments, be prepared with alternative methods such as credit cards, debit cards, Google Pay, Apple Pay, or Venmo.

Install the Gopuff App

Download the Gopuff app for iOS or Android, or visit their website to order. Gopuff provides its customers with a seamless and convenient experience with delivery services in English, French, and Spanish.

Creating an account is quick and easy, allowing you to browse popular categories such as groceries, alcohol, home essentials, and more. Add the items you need to your cart, choose a payment method, and checkout all within the app or website.

Compare Gopuff to the best alternative brands

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How to contact Gopuff customer service?

Customer satisfaction is a top priority for Gopuff. If any issues arise, their dedicated customer service representatives can assist you. Gopuff understands that mistakes happen, and they strive to address any concerns promptly.

If you have any questions or concerns about your order, Gopuff offers a Customer Service Help Center at help.gopuff.com. Their dedicated customer support team is available 24/7 to assist you with any issues or inquiries.

Gopuff contact number

To initiate contact with goPuff's customer service, you can use their live chat feature from 8 am to 2 am daily.

  • Open the goPuff app and navigate to the Account section.
  • Find the Help option and select it.
  • Look for the Chat with Support feature and click on it to start a conversation.


Once you have opened the chat support feature, ensure you have the following details ready: your phone number, order number (if applicable), and email address. Having these details readily available will help expedite the assistance process.

How to cancel your order with Gopuff

You can cancel your order anytime before the packing process begins using the in-app cancellation feature. If your order has already been packed but has yet to be delivered, you can contact customer support to request a cancellation. However, if your order has been packed and dispatched, it cannot be cancelled.

If your order was cancelled but still sees a charge on your credit card statement, rest assured that Gopuff's refund policy covers you. Credit card orders may take 3 to 5 business days to process, and a full refund can be expected by that time.

It's important to note that goPuff has specific policies and timeframes for different types of claims. For missing or incorrect items and allegations related to expired perishable items, goPuff accepts claims within 24 hours of delivery.

Claims regarding damaged or faulty items must be made within 14 days of purchase, and photographic evidence may be required.