GETIR Grocery delivery in only 10 minutes

The Turkish delivery chain Getir made a revolution in the grocery delivery market with its speedy delivery and professional customer service. Find out what makes them so unique and how to place your next order there.

Aside from quality, delivery is one of the most important factors to take into account when placing an online purchase. Especially when it comes to food. This is why Turkish delivery service Getir set their minds to creating a service, which will bring fresh food to its customers in almost no time. So, they did.

What is Getir?

Started off as a start-up in Istanbul in 2015, Getir quickly became a favourite service among Turkish people, spanning over 7 cities in the country before moving on to London. In only four years, the start-up had delivered almost 1.5 million orders across the country and generated $120 million in sales. Getir’s goal was to switch up the delivery world by straying away from the already established delivery process of booking time slots and waiting for a delivery at a specific time. Instead, they gave customers the chance to place and order and receive it within 10 minutes. And soon became a public favourite.

Delivery in only 10 minutes?

The Getir founders became interested in large cities like Istanbul, where people spend a great amount of time either stuck in traffic or commuting from one place to another. So, they decided to create a service which people can benefit from. The root of their “ultrafast” delivery service lies in their wish to cater to large audiences in cities, where grocery shopping can be rather tedious.

Therefore, by adopting the use of scooters, their delivery team can quickly navigate their way through the busy streets of London and carry out orders in less than 10 minutes. Unlike its competitors, who require their customers to book a specific time slot, with Getir all people need to do is download the app, add items to their cart, and place the order. In three songs’ time, the doorbell will ring.

Delivery areas in London covered by Getir

Currently, the Getir delivery service in London only caters to Zones 1-2. They wish to expand their delivery operations to other major parts of the city, before moving on to other large cities in the UK.

What can you buy at Getir?

On their app, customers can browse through more than 1,500 fresh products each day. Apart from those, people can find snacks, soft drinks and ice cream, meat and dairy products, and even pet and baby items. There are also daily and weekly discounts and special offers for selected customer favourite products. Getir offers a variety of vouchers or coupon codes upon placing an order - so customers can get a deal next time they decide to spend some money on the app.

How to order from Getir London?

It’s as simple as choosing what to watch on Netflix. Firstly, customers need to have a profile with their postcode and delivery address, so the ultrafast delivery staff can “fly off” to their premises. Simply go to the Google or Apple store and download the mobile app before adding your credentials. Next step is browsing through the existing categories of food items and adding them to the cart. Then, all that’s left to do is place the order and monitor the stages of your order from the live order tracking bar on the Getir app. Finally, receive the order and enjoy the fresh groceries. But don’t forget to leave a review at the end!

What about the delivery fee?

The delivery fee for all orders over 10 pounds is around 2 pounds. However, Getir offers its customers a special offer, if they happen to be new to the service: each customer that places their first order through the mobile app, receives their groceries with no delivery charge.

Customer experience and feedback

With more than 3.5 million active users, Getir is surely growing in presence on the grocery delivery scene. People have found themselves in awe of its fast and accurate delivery and polite customer service. On the other hand, some customers are unhappy about some of its items, which have quickly gone bad, or are displeased with the responses of the company. However, with an average rating of 4.2 in both Apple and Google stores, the service is still high in the customer satisfaction factor, as its fast delivery remains unmatchable.

In the end, all that is left to do is simply try the service and figure out if it is your cup of tea. If you wish to find more information about the service, you can always visit the Getir.uk website and discover what the hype is all about. Then just place an order and wait for 10 minutes.