Welcome to the bustling world of Asda Groceries UK, a retail giant woven into the fabric of British households. With over 630 stores across the country and a workforce of more than 145,000 dedicated individuals, Asda is not just a supermarket—it's a cornerstone of the daily lives of millions.
To shop online, you have to:
Go to groceries.asda.com or ASDA app and select all items you wish to purchase
Complete your order and proceed to checkout choosing the method of payment you prefer
Book a time that suits you best for the home delivery or for you to collect at the shop
Asda Supermarket provides a convenient grocery delivery service for customers who prefer to deliver groceries to their doorstep. Understanding the delivery charges, which can vary based on your chosen time slot, is essential.
Asda's Click & Collect service is a great option. With over 450 collection points across the UK, a location always suits you. Whether you need your groceries today or can wait until tomorrow, Asda has covered you.
For a small fee of £3.50, you can collect your groceries within 4 hours of placing your order, with no minimum spend required. However, if you prefer to collect your groceries the next day, Asda offers Next Day Collection for just 50p. The minimum basket spend for the Next Day Collection is £25, but if your basket total is less than that, there will be a charge of £3.
For those looking for an even faster option, Asda offers Express Collection in most stores. You can shop from their full range of groceries and collect your order within 4 hours for a fee of £3.50. Remember that Express Collection slots are subject to availability, and the number of items in your basket will determine the available slots.
So, how does Asda's Click & Collect service work? It's simple!
Book a collection slot online.
Choose a collection location and time slot that suits your schedule.
Once you've booked your slot, you can place your order online and let Asda take care of the rest. Their dedicated team will choose the freshest produce and items as you would.
When your order is ready for collection, Asda will send you detailed instructions on where to go to pick up your groceries.
If you prefer a contactless experience, Asda's Click & Collect lockers are a great option. These lockers are quick and easy to use, and they are temperature-controlled to ensure your food stays fresh, chilled, or frozen until you're ready to collect it.
With a Delivery Pass, customers can enjoy the benefits of next-day delivery, recurring slots, and priority access to slots, among other perks.
Customers must have an Asda Groceries account to use the Asda Delivery Pass. Two types of passes are available - the Anytime 12-month pass for daily deliveries and the Midweek 12-month pass for weekday deliveries. Both passes offer savings on groceries.
Asda's Delivery Pass offers an auto-renewal option, making it easy for customers to renew each year. Customers receive an email reminder and can cancel if desired. Auto-renewal is already set up for the 12-month Anytime Pass, and customers can also opt-in for other passes. Renewing the pass is a seamless process.
Customers can save money on their weekly food shop at Asda by purchasing a Midweek 12-month pass for a one-time payment of £35. This pass allows for savings compared to paying for each delivery separately, with potential annual savings of up to £199.
One of the key features is the option to book recurring slots that fit in with their life. This ensures that customers can have their groceries delivered at a time convenient for them regularly.
If customers do not save money with the pass, Asda will provide them with an eVoucher for the difference, ensuring customers get the best value.
With a Delivery Pass, Asda customers can get next-day delivery on their groceries, ensuring they have fresh produce. Asda also offers a free Click & Collect service, allowing customers to pick up their shopping at their convenience without any delivery charges.
Having a Delivery Pass gives customers priority access to delivery slots, allowing them to secure their preferred times, even during busy holidays like Christmas and Easter.
Customers can receive a full refund if they cancel their unused pass within 14 days of purchase. However, if the pass has been used or customers cancel after 14 days, they can still cancel but must pay a delivery charge for each order.
Aside from the Delivery Pass, Asda offers additional delivery options. Express Delivery is an alternative for customers who need their groceries sooner. Customers can choose from Express or Same Day Delivery depending on the service required.
Customers can see the available delivery options in their area by booking a slot. However, it is important to note that slots are subject to availability.
Don't worry if you don't have a local Asda store nearby. They also offer collection points at certain Asda petrol stations. You can collect your groceries from lockers or marked collection locations at these stations.
Certain terms and conditions apply, such as collection and minimum basket charges, which can be found on Asda's website.
Make your collection process quicker by ensuring your minimum spend is met. The minimum spend for delivery is £40, while Click & Collect is £25.
For delivery orders, the minimum basket charge of £3 will be applied if the value of the goods in your basket is less than £40. Similarly, for Click & Collect orders, the minimum basket charge will be incurred if the total value of items is below £25.
However, it's important to note that you won't have to pay the £3 charge if any substitutions are made, or items become unavailable, causing your basket contents to fall below the minimum order amount.
Now that you understand the delivery charges and minimum spend requirements for groceries let's take a closer look at how to set up an Asda account:
Open your preferred internet browser and go to the Asda website.
Look for the Register or Create Account option, usually in the page's top right corner. Click on it.
You will be redirected to the registration page. You must provide some necessary information, such as your name, email address, and phone number. Make sure to enter accurate details.
Once you have filled in all the required information, review it and make sure everything is correct. Click the Register or Sign Up button to proceed.
If you have already signed up for Scan & Go in-store, you can use your phone number as your username on the Asda website. To do this, go to My Account, and under Sign-in Details, you can save your phone number as your username.
If you encounter any difficulties during registration or have further questions, please contact the Asda Help Centre for assistance. They will gladly help you with any queries regarding your Asda account.
The Asda Help Centre collects customer feedback regarding their shopping experience at Asda stores. If customers wish to share their thoughts or provide feedback about purchased items, they can do so by following simple steps.
To provide feedback about items purchased at Asda stores, customers are required to provide specific details. This information helps Asda understand the context of the input. Customers can begin the feedback process by providing the following information:
Purchase details: Customers should mention the specific items they wish to provide feedback about, including the name, brand, and any other relevant information.
Store location: It is essential to specify where the purchase was made. Mentioning the city, postcode, or address will help Asda locate the particular store.
Date and time of purchase: Customers should provide the approximate date and time of their purchase. This helps Asda identify the relevant transaction and investigate any issues thoroughly.
Asda aims to respond to customer feedback queries within 48 hours. However, due to a high volume of inquiries, it may take time for the team to address each question individually. Therefore, customers are requested to be patient during this process.
Customers can contact ASDA's helpline at 0800 952 0101 for urgent assistance. The helpline is available for immediate support and guidance. Whether it's a query about a recent purchase, a product-related issue, or any other urgent matter, customers can rely on ASDA's helpline to address their concerns promptly.
Asda frequently offers discount codes and vouchers, allowing customers to save on grocery purchases. These codes can be applied during the grocery checkout to receive discounts on specific items or the total grocery order.
To find Asda grocery discount codes and vouchers, consider the following sources:
Asda's Website: Asda often promotes ongoing grocery discounts and offers on their website. Check their homepage or dedicated promotions section for the latest deals and discount codes.
Email Subscriptions: Subscribing to Asda's email newsletter can keep you informed about special offers, promotions, and exclusive grocery discount codes.
Social Media: Follow Asda on social media platforms like Facebook and Twitter to stay updated on the latest grocery discounts and offers.
Coupon Websites: Various websites aggregate grocery discount codes for Asda and other retailers. You can search for Asda-specific codes on these platforms.
In-Store Promotions: When shopping in physical Asda stores, look out for grocery promotions and discounts advertised in-store.
Receipts and Vouchers: Asda often provides vouchers on the back of receipts or as part of loyalty programs. These can be used for future grocery purchases.
Always review the terms and conditions of each grocery discount code, including expiration dates and any specific product or spending requirements.
To determine if Asda delivers groceries to your area and to check available grocery delivery slots, you can use the Asda grocery delivery postcode checker. This tool is a quick and convenient way to confirm the service's availability in your location. Here's how to use it:
Visit the Asda website or mobile app.
Navigate to the grocery delivery section.
Enter your postcode or location details into the provided field.
Click the Check or Search button.
The system will display the available grocery delivery slots and whether grocery delivery is possible in your area. Remember that grocery delivery availability may vary based on your location and the specific store you're ordering from.
Yes, Asda offers grocery delivery services in various areas of the UK. Use the Asda grocery delivery postcode checker, as mentioned earlier, to confirm grocery delivery availability in your location.
Please note that grocery delivery availability can change, and Asda continually expands its grocery delivery network to accommodate more areas. Checking the postcode checker regularly can help you stay updated with any changes in service areas.
The Asda app allows users to shop for groceries, access in-store offers, and even book delivery or Click & Collect services. It offers a range of useful features, including the ability to create and organise shopping lists, transfer items from physical receipts to your online basket, and discover recipes.
Rewards app allows customers to earn rewards for their purchases. Customers can earn rewards and maximise their shopping experience by downloading the Asda Rewards app.
You can use the Asda app to make your grocery collection even faster. Simply say, I am on my way through the app up to 30 minutes before your allocated collection slot. By turning on notifications and location services, Asda will ensure your shopping is ready to collect when you arrive.
Asda's grocery stores typically open early in the morning to cater to the needs of grocery shoppers. Grocery store opening times can vary based on the specific store's location, a superstore or a smaller branch, and the day of the week.
Generally, you can expect Asda grocery stores to open around 7:00 AM or 8:00 AM for early-morning shoppers.
However, please note that grocery store opening hours can change, especially on holidays or special occasions. It's essential to check the exact opening time for your local Asda grocery store to ensure you can start grocery shopping when you plan to.
The closing times of Asda grocery stores can also vary depending on the specific store, location, and the day of the week. Generally, Asda grocery stores close in the evening, usually around 10:00 PM or 11:00 PM for late-night shoppers.
To ensure you have the most accurate information about the closing time of your local Asda grocery store, it's a good practice to check with the store directly or on the Asda website, especially if you plan to shop in the evening.
Sunday opening hours for Asda grocery stores are typically similar to weekday hours, although they may open later and close earlier. On Sundays, you can expect Asda grocery stores to open around 10:00 AM for Sunday shoppers and close around 4:00 PM or 5:00 PM.
However, Sunday grocery store hours can vary, so it's always wise to verify the specific times for your local Asda grocery store, especially if you plan to do your grocery shopping on a Sunday.
You can find below the top delivery locations:
Top Cities | ||
---|---|---|
London | Birmingham | Manchester |
Liverpool | Leeds | Newcastle upon Tyne |
Bristol | Nottingham | Southampton |
Edinburgh | Coventry | Cardiff |
Bradford | Bournemouth | Portsmouth |
Glasgow | Sheffield | Brighton |
Belfast | Leicester |